Your MasterCard account has been locked is a scam

Debbies | Report Scams
1 Mar 2013

Please be careful if you receive this phone call. George and I both got it today. It is a scam for sure.

Many employees with corporate credit cards have reported being contacted via cell phone, landline or text message with requests for their corporate credit or debit card numbers. If this happens to you, do NOT provide any information, as these attempts to contact you are a phishing attempt to obtain your personal account information and are not being made by Ecolab or any financial institution. Never provide your debit card number, credit card number, or any other private information in response to an unsolicited phone call, email or text message.
The messages employees report receiving generally say something like the following:
Phone Call: “This is a call from Bank Of America Bank. Your MasterCard account has been locked. Please press 1 now to unlock.”
The recording then instructs the individual to enter his or her debit or credit card number. There may also be a variation of this phone call that references other banks or asks the customer to enter their card number in order to activate it.
If you receive a call like this, simply hang up and do not press 1.
Text Message: “Your Bank Of America Bank Card has been locked. Please call us at 1-888-XXX-XXXX.”
When you call the number it claims to be the financial institution’s 24-hour security department and asks you to press 1 to reactivate your debit card.

Please do not call the phone number. Just delete the text message.

Your MasterCard account has been locked is a scam



  1. kate says:

    Thanks just happened to my husband

    • Jon says:

      I KNEW it had to be a scam. The phone number came up us UNKOWN. I got the call, pressed “1″, and refused to enter my card number. This is the card that my child support comes to me on, and I’ll be damned if I’m going to allow it to be compromised.

      • Angie says:

        My partner and I both got the same call this morning at 4:00 am! At the exact same time. Jerks. Not a fun way to wake up.

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